Orders

Placing An Order

Please see the details of our standard products www.blank-munk.com. You will find a button called “Make an inquiry”. Place an order using this button.

If you looking for more customized product please send us a picture and technical specification using the form under this adress: www.blank-munc.com/icustomize

We will present you with an offer within 3 working days. Please make sure to leave your contact information so we could let you know if we had any questions.

After presenting you with an offer we will together confirm other contract conditions, specifically sample products, schedule, delivery time, packaging, payment.

In case of any questions, please feel free to contact us by email or phone. You will find the details here: www.blank-munk.com/contact

Samples

We are open to provide you with samples of our products of your choice. Please let us know if you are looking for a standard product or send us your specific demands by form (www.blank-munc.com/icustomize ) or email. We will contact you back and together set the conditions for production, delivery and payment.

Also please visit our showroom where we have a lot of our products displayed.

Packing

We usually deliver our products using EURO pallets, PKP ( train ) pallets or INKA pallets. Other means are also available according to the quantity and sizing of the product/

Delivery

We are delivering on the basis of INCOTERMS 2010 EXW ( ex works ), on demand we can also deliver on the basis of DAP ( delivered at place ). We are only using trusted transport companies so we may be sure the product will be delivered safely on time.

Payment

Standard payment terms are 20% in advance at the moment of placing the order and the remaining 80% before the delivery. We are open to other methods including letter of credit or collection.

Customer Service

From 8.30 to 15.30 ( Poland is GMT +1 ). Available languages are: Polish, German, English, Russian/Ukrainian. Should you need any assistance after these hours leave us a message we will call you back.